臺北榮民總醫院國際醫療中心
Frequently Asked Questions

Q1How can I make an appointment? (For foreigners who have Taiwan National Health Insurance or ROC ID)

A1 Please make the registration from the website: https://www6.vghtpe.gov.tw/reg/sectList.do?type=first&lang=EN

For the first visit, patient will be required to fill out a first visit form at the counter of the First Outpatient Building. For the return visit, patient may make the appointment through the website.

 Q2How can I make an appointment? (For foreigners without Taiwan National Health Insurance or ROC ID)

A2 Please contact International Medical Service Center via phone at +886-2-2875-7808, +886-2-28757642 or via email at imsc@vghtpe.gov.tw.

 Q3For overseas patients, how can I ask for international medical services?

A3Overseas patients can send local medical records, summary, examination reports and images by email to International Medical Service Center. Once the patient’s medical information is received, our project coordinators will be able to contact the appropriate specialists to pre-evaluate the patient’s condition, and it might need a few working days. When the patient’s case is approved for treatment or medical procedures in our hospital, we will reply to the patient or family and give the information about the estimated medical expenses, duration of the hospitalization and length of stay in Taiwan. If above information is accepted by the patient, we will contact the patient for further processes.

 Q4Do I have a choice as to which doctor to see?

A4Typically IMSC patients are referred to a doctor in the relevant department based on the doctors' schedules and availability upon your arrival. If you have a particular doctor in mind please inform us and we may check the schedule, however, you may have to plan your trip according to that particular doctor's availability.

 Q5How long does it take to receive medical VISA?

A5The official document will be under process after the doctor made your medical plan. It usually takes 5-7 working days, and the final document will be ready for the client to apply for medical VISA.

 Q6How can I know the approximate medical expenses?

A6When doctors made up your treatment plan, we will estimate approximately cost to you based on similar cases or diagnosis. About the hospitalization cost, our client should prepay the estimate of medical cost. After the treatment is done, the rest of money will be refunded.

 Q7Can I pay the expenses by credit card?

A7Yes, we provide all the client to pay by credit card.

 Q8Do you receive patients who have insurance coverage?

A8Currently no insurance companies have a contract with Taipei VGH, the patients have to pay the medical fees first, and claim their paid amounts to their insurance companies with the medical receipts and documents.

 Q9What about transportation to & from the hospital?

A9With Taipei being a densely populated metropolitan city, there are many forms of transportation available to you during your stay. The most convenient form of travel may be Taipei MRT system. There are also many public bus lines as well. Taxis are also widely available and very convenient; however, these are more expensive than the MRT or bus. For detail information, please check the ‘Contact us’ page.

 NEW!! Q10: How to proceed to get the Covid-19 PCR test before departure?

A10:

Ø For the COVID-19 test you need to prepare the following documents:

1.Application form

2. A copy of your passport & Airline e-ticket

 

Ø Our hospital offers Regular Test and Rapid Test:

 

Cost

When to do the test

(Monday-Friday)

When will you get the report

Note

Regular Test

6,000 NTD

9:3011:00

14:3016:00

On the next day you take the test,

after 11:00

Make an appointment at least

an hour before doing the test

Rapid Test

7,000 NTD

9:30

On the same day you take the test,

after 17:00

You have to make an

appointment before 9:00

 

ØWhere to make an appointment:

First Visit Registration Counter, 1st Outpatient Building

*Please bring the documents, your passport & Airline e-ticket

Ø Test location: Room 5217, Lakeside Outpatient Building 2F

Ø  Where to get your report:

 

Location

Service Hours

 

Regular Test

Medical Record Application Counter,

1st Outpatient Building (Counter 9 or 10)

Monday-Friday 8:00-17:20

Saturday 8:00-12:00

 

 

Rapid Test

Medical Record Application Counter,

1st Outpatient Building (Counter 9 or 10)

17:00-17:20

Registration & Cashiers Counter,

3rd Outpatient Building

17:30-20:00

 

Contact US