Overview of International Medical Services
Current charge standard
The new charging standards for foreign patient without Taiwan National Health Insurance card/ID card started on May 1st 2020 in our hospital.
(1)Outpatient Clinic/Emergency Room
(2)Outpatient Clinic/Emergency Room
(3)NHI Reimbursement Item: 2 times of the standard payment according to NHI standards
(4)Out-of-Pocket Item: Based on the out-of-pocket standard approved by Taipei City Department of Health,
ward and special material fee are 1.3 times the price of the standard, for the rest of fee are 1.7 times
the price of the standard. The special material fee markup limit is 200,000 NTD.
The new charging standards for foreign patient without Taiwan National Health Insurance card/ID card started on May 1st 2020 in our hospital.
(1)Outpatient Clinic/Emergency Room
(2)Outpatient Clinic/Emergency Room
(3)NHI Reimbursement Item: 2.21 times of the standard payment according to NHI standards
(4)Out-of-Pocket Item: 1.7 times of the out-of-pocket payment based on the standard approved by Taipei City Department of Health.
Call/Email IMSC for an appointment request
Please provide us the following information:
A brief description of your medical needs
Preferred date/time for appointment
If you have an assigned doctor
If you need to apply for the Special Outpatient Service (A facilitator will be accompanying you during your visit to our hospital)
Waiting for the reply from IMSC
IMSC will reply your request within 3-5 working days
Confirm your appointment with IMSC
Fill out the Registration and Consent Form and send it to IMSC with a copy of your passport/ARC
Consultation with doctor
Please arrive at the consultation room before 11:00 for morning clinic/16:00 for afternoon clinic/20:00 for night clinic. ***If you are a first-time visitor, please go to the International Medical Service Counter on the 1F of the 1st Outpatient Building when you arrive at our hospital.
Pay at the Cashiers Counter
You can pay in cash/by credit card at the Cashiers Counter of the following location:
1F of 3rd Outpatient Building
2F of Chung-Cheng Building
Examination
You may need to go back to the consultation room to see the result on the same day/next appointment
Get your medicine at the pharmacy
Please bring your passport/ARC and the prescription to the pharmacy.
2F of Chung-Cheng Building
1F of 3rd Outpatient Building
Receive the phone call from our hospital
Admission & Discharge Counter on the 1F of Chung-Cheng Building
You can pay a certain amount of the estimated cost in cash/by credit card. Please carefully keep the yellow receipt, you will get an official one with total cost when you discharge.
Undergo basic checkup(s)
EKG, chest X-ray and blood test are on the 2F of Chung-Cheng Building
Nursing station of the ward
Receive discharge notice
Admission & Discharge Counter on the 1F of Chung-Cheng Building
Please bring the bill, yellow receipt and the draft of diagnosis certificate to the counter.
Pharmacy
Get your medicine by prescription at the pharmacy
Nursing station
Confirm your medicine with the nurse before leaving
Contact us or Make an Appointment
Office hour：Monday to Friday 08:00~12:00／13:30~17:30
(No included vacation and holidays)
E-mail：imsc@vghtpe.gov.tw
Tel：+886-2-2875-7808
+886-2-2875-7642
Overview of Teleconsultation Services
Teleconsultation services are currently available for those oversea patients, seeking for a second opinion, preoperative consultation, follow-up consultation or medication dosage adjustments.
Charge
Registration Fee NTD 500
Consultation Fee NTD 6500 every 30 minutes
If the consultation time is less than or equal to 30 mins, the fees will be NTD 6500. However, if it takes more than 30mins, there will be extra charges NTD 200 for every 5mins.
Email IMSC for a request
Please provide us the following information:
A brief description of your medical needs
Your medical records, e.g., reports, images
If you have an assigned doctor
Waiting for the reply from IMSC
Wait for 3-5 working days to receive our reply.
Confirm your consultation with IMSC
Fill out the Registration and Consent Form, IMSC Telemedicine Informed Consent and Protection of Personal Information and send a copy of your passport as well as informing us of your preferred dates and time for the consultation.
Connection test
Before the consultation, please follow the instruction we provide to check if your webcam and microphone work properly.
Download StarV App:
Apple iPhone (iOS) : https://apps.apple.com/us/app/starv-starise/id1507309768
Android cellphone : https://play.google.com/store/apps/details?id=guest.starv
Microsoft Windows : https://cloud.starise.network/StarV/Win/StarV.exe
Apple Macintosh : https://cloud.starise.network/StarV/Mac/StarV.dmg
Pay the bill
After receiving your bill and our bank information, please inform us when you complete the remittance process before the consultation.
Consultation with the doctor
Join the video meeting 10 minutes ahead of schedule.
Receive your receipt
We will send a receipt within 5-10 working days after you make a remittance.
Office hour：Monday to Friday 08:00~12:00／13:30~17:30
(No included vacation and holidays)
E-mail：imsc@vghtpe.gov.tw
Tel：+886-2-2875-7808
+886-2-2875-7642
